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We want you to have a smooth shopping experience with MOI E Services. Please review our cancellation and refund policy below:
Order Cancellation
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Orders can be cancelled within [5 hours] of placing the order.
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Once shipped, cancellation is not possible.
Returns & Refunds
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Products can be returned within [7 days] of delivery if they are defective, damaged, or incorrect.
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Items must be unused, in original packaging, and accompanied by proof of purchase.
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Certain products (personalized items, perishable goods, etc.) may not be eligible for return.
Refund Process
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Refunds will be processed within [7 business days] after product inspection.
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Refunds will be issued via the original payment method.
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Shipping charges are non-refundable (unless due to our error).
